Source: HarvardBusiness.org - 08-27 - The knee-jerk response to cost-reduction pressures in an economic downturn is turn up the heat to wring greater productivity out of your work force. This is not your best option, and will hurt more than help. A smarter approach is to get more out of your people by tapping into what people really care about, in all parts of their lives. When you do this--for real, not just as window dressing for some faux social welfare program--you not only reduce stress, you decrease time wasted on activities that don't matter, boost trust with the company, and build resilience.